How to be an Effective Spokesperson

Welcome the the WRHSAC Effective Spokesperson Training In a difficult situation, the operational response will determine how a crisis is handed; however, a good spokesperson can make a significant difference in how the response is communicated to the press and public. The goal of this course is to present the basics of what makes an … Read more How to be an Effective Spokesperson

NPI Quick Implementation Guide

Welcome to WRHSAC’s NPI Quick Implementation Guide Training We‘ve all had a crash course in non-pharmaceutical interventions (NPI) due to the pandemic through the use of masks, social distancing and stay at home orders. But did you know there are NPI’s applicable to all emergency incidents from severe winter snowstorms to a tractor trailer rollover … Read more NPI Quick Implementation Guide

Municipal Cybersecurity Awareness Training

Welcome to WRHSAC’s Municipal Cybersecurity Awareness Training This training will lead municipal officials through the basic steps of a holistic approach to create a cyber-secure environment. The training consists of six lessons. Each lesson focuses on a specific area, Yourself, Your Staff, Your Systems, Your Surroundings, Your Data, and Your Actions Under Stress, which together … Read more Municipal Cybersecurity Awareness Training

Creating Effective Crisis Information Messages Using Message Mapping

Emergency responders have a tremendous responsibility for managing and coordinating a crisis in their community, and during the early stages of an emergency it is very difficult to develop timely, effective and consistent public messages. In fact public messaging is often not addressed, which can result in panic and public actions that hinder rather than … Read more Creating Effective Crisis Information Messages Using Message Mapping

Introduction to Building Healthy Workplaces

WELCOME This Introduction to Building Healthy Workplaces for First Responders: How to Promote Mental Health in First Responder Organizations training provides background and overview of common mental health topics and an introduction to evidence-based information on how to include mental health resilience protocols as part of healthy first responder workplaces.  Project Overview First responders encounter … Read more Introduction to Building Healthy Workplaces